Questions, answered
Does TaxPilot file replies with the GST portal for me?+
No. TaxPilot prepares the analysis, drafts and exports. Filing on the GST portal remains with you — every AI output is clearly marked for practitioner review before use.
How accurate is the OCR and parsing?+
The OCR reports a confidence score, and parsed fields (notice number, GSTIN, period, amount, dates) are always editable. You confirm the extracted data before analysis.
Which AI models power the analysis?+
TaxPilot is model-agnostic. Your firm can run on OpenAI, Anthropic Claude or Google Gemini, and switch providers without changing your workflow. A built-in offline mode lets you evaluate the product with no keys.
Is my clients’ data used to train models?+
No. Notices and client data are never used to train third-party models. Data is encrypted in transit and at rest and scoped strictly to your firm.
Can I control who sees which clients?+
Yes. Role-based access (admin, partner, manager, staff) and per-client manager assignment control visibility, and every action is written to an audit trail.
What notice types are supported?+
Common GST forms including GSTR-3A, ASMT-10, ADT-01, DRC-01/01A/03, REG-17, RFD-08, CMP-05 and more, plus a catch-all for anything unusual.
Do you support Indian payment methods?+
Yes — billing runs through Razorpay (UPI, cards, netbanking) or Stripe, with GST invoices generated for every payment.
Can I export the drafted reply?+
Replies and analyses export to PDF, DOCX and Excel so you can finalise in your own templates.